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Let's Make Money: 4 Tactics for Agencies Looking to Succeed - Whiteboard Friday

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Posted by rjonesx. We spend a lot of time discussing SEO tactics, but in a constantly changing industry, one thing that deserves more attention are the tactics agencies should employ in order to see success. From confidently raising your prices to knowing when to say no, Moz's own Russ Jones covers four essential success tactics that'll ultimately increase your bottom line in today's edition of Whiteboard Friday. Click on the whiteboard image above to open a high-resolution version in a new tab! Video Transcription Howdy, Moz fans. I am Russ Jones, and I can't tell you how excited I am for my first Whiteboard Friday. I am Principal Search Scientist here at Moz. But before coming to Moz, for the 10 years prior to that, I was the Chief Technology Officer of a small SEO agency back in North Carolina. So I have a strong passion for agencies and consultants who are on the ground doing the work, helping websites rank better and helping build businesses. So what I want...

Time to Act: Review Responses Just Evolved from "Extra" to "Expected"

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Posted by MiriamEllis I’ve advocated the use of Google’s owner response review feature since it first rolled out in 2010. This vital vehicle defends brand reputation and revenue, offering companies a means of transforming dissatisfied consumers into satisfied ones, supporting retention so that less has to be spent on new customer acquisition. I consider review responses to be a core customer service responsibility. Yet, eight years into the existence of this feature, marketing forums are still filled with entry-level questions like: Should I respond to reviews? Should I respond to positive reviews? How should I respond to negative reviews? Over the years, I’ve seen different local SEO consultants reply in differing degrees to these common threads, but as of May 11, 2018, both agencies and brands woke to a new day: the day on which Google announced it would be emailing notifications like this to consumers when a business responds to their reviews, prompting them to view the repl...

How to Write Meta Descriptions in a Constantly Changing World (AKA Google Giveth, Google Taketh Away)

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Posted by Dr-Pete Summary: As of mid-May 2018, Google has reverted back to shorter display snippets. Our data suggests these changes are widespread and that most meta descriptions are being cut off in the previous range of about 155–160 characters. Back in December, Google made a significant shift in how they displayed search snippets, with our research showing many snippets over 300 characters. Over the weekend, they seem to have rolled back that change (Danny Sullivan partially confirmed this on Twitter on May 14). Besides the obvious question — What are the new limits? — it may leave you wondering how to cope when the rules keep changing. None of us have a crystal ball, but I'm going to attempt to answer both questions based on what we know today. Lies, dirty lies, and statistics... I pulled all available search snippets from the MozCast 10K (page-1 Google results for 10,000 keywords), since that's a data set we collect daily and that has a rich history. There were 89,...

A Machine Learning Guide for Average Humans

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Posted by alexis-sanders Machine learning (ML) has grown consistently in worldwide prevalence. Its implications have stretched from small , seemingly inconsequential victories to groundbreaking discoveries. The SEO community is no exception . An understanding and intuition of machine learning can support our understanding of the challenges and solutions Google's engineers are facing, while also opening our minds to ML's broader implications. The advantages of gaining an general understanding of machine learning include: Gaining empathy for engineers, who are ultimately trying to establish the best results for users Understanding what problems machines are solving for, their current capabilities and scientists' goals Understanding the competitive ecosystem and how companies are using machine learning to drive results Preparing oneself for for what many industry leaders call a major shift in our society (Andrew Ng refers to AI as a "new electricity" ) U...